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Terms & Conditions for SMS Text Messaging

SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

Types of SMS Communications:

If consent has been given to receive text messages from Xclusive Movers, messages may be received related to the following: appointment reminders, project updates, products, questions, and other business-related notifications.

 

  • Example: “Hello, this is a reminder of your upcoming move with Xclusive Movers on [Date] at [Time]. If you have any questions or need to reschedule, please call or text us at (304) 276-7389. Reply STOP to opt-out of SMS messaging.”

  • Example: “Dear client, thank you for meeting with Xclusive Movers today. You should expect your updated estimate within 3-5 business days. If you have any questions, please call us at (304) 276-7389. Reply STOP to opt-out of SMS messaging.”

  • Example: “Thanks for your time today with Xclusive Movers! If you need anything, feel free to call us at (304) 276-7389 or email xclusivemovers@gmail.com. Reply STOP to opt-out of SMS messaging.”

  • Example: “Hello! Thank you for your interest in Xclusive Movers, feel free to check out our services on https://www.xclusivemovers.com/. Reply STOP to opt-out of SMS messaging.”

 

Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 25 SMS messages per week may be received related to appointment reminders, project updates, products, questions, and other business-related notifications.

 

Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Xclusive Movers is not responsible for any charges incurred as a result of receiving or sending SMS messages.

 

Opt-In Method:

Opt-in to receive SMS messages from Xclusive Movers can be done in the following ways: filling out a contact form on our website at https://www.xclusivemovers.com/contact-xclusive-movers , or by explicitly agreeing to receive messages via text.

 

Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

 

No Guarantee of Delivery:

We do not guarantee the timely delivery or accuracy of SMS messages, as they are subject to carrier limitations and network issues beyond our control.

 

Privacy and Data Security:

SMS opt-in and phone numbers collected for SMS communication are kept confidential and will not be shared, sold, or distributed to third parties and affiliates for marketing purposes. See our full Privacy Policy for more details on data protection.

 

Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.xclusivemovers.com/ or by contacting our team at xclusivemovers@gmail.com

 

Additional Options:


If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

 

Standard Messaging Disclosures:

Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages at https://www.xclusivemovers.com/privacy .
Message frequency may vary

 

Changes to These Terms:

We reserve the right to modify these SMS Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our SMS service constitutes acceptance of the updated terms.

Privacy & Terms

Effective June 1, 2025

Privacy Policy

Xclusive Movers values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or engage with our services.

 

Information We Collect

 

We may collect the following types of information when you use our Site or services:

 

A.  Personal Information

  • Name, email address, phone number, and mailing

  • Billing and payment details for purchases and

  • Any information you provide when you contact us, request a consultation, or sign up for

B.  Non-Personal Information

  • Browsing behavior, IP address, and device

  • Cookies and similar tracking technologies to enhance user

  • Aggregated data that does not personally identify

 

How We Use Your Information

 

We use your information for the following purposes:

  • To provide and improve our interior design

  • To communicate with you regarding inquiries, projects, and promotional

  • To process transactions and payments

  • To personalize your website experience and analyze

  • To comply with legal obligations and prevent fraudulent

 

How We Share Your Information

 

We do not sell or rent your personal information. However, we may share it in the following cases:

  • Service Providers: Third-party vendors assisting with payment processing, email marketing, or website analytics.

  • Legal Compliance: When required by law or to protect our

  • Business Transfers: In case of a merger, acquisition, or sale of business

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

 

Cookies and Tracking Technologies

 

We use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings. Disabling cookies may affect some website features.

 

Data Security

 

We implement reasonable security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

 

Your Rights and Choices

 

You have the right to:

  • Access, update, or delete your personal

  • Opt out of marketing

  • Restrict certain data processing

 

To exercise these rights, contact us at xclusivemovers@gmail.com.

 

Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

 

Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

Xclusive Movers

xclusivemovers@gmail.com

(304) 276-7389

 

By using our Site, you consent to the terms of this Privacy Policy.

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